Hot Stuff Chemicals Policies

SHIPPING COSTS

We ship most orders via Fed-Ex ground. Orders usually SHIP in 2-5 business days. We are unable to ship International, APO, Alaska or Hawaii orders at this time. Shipping charges are figured by the following shipping table:

FOR A LIMITED TIME: FREE SHIPPING ON ORDERS OVER $100 in the continental US.

TOTAL ORDER	SHIPPING
$0 to 99.99	$7.95
$100.00 and UP	FREE!

TAX

Orders from the state of Arkansas are subject to a 9.25% sales tax and Missouri are subject to a 5.1% sales tax.

States other than Arkansas and Missouri: no sales tax.

PAYMENT METHODS

We accept the following forms of payment for your order:

Visa, MasterCard, Discover, and American Express

ALL PRICES ARE IN US DOLLARS - WE ACCEPT NO FOREIGN CURRENCY, CHECKS OR MONEY ORDERS

CONTACT INFORMATION

Hot Stuff Chemicals
745 E. Joyce Blvd., Suite 202
Fayetteville, AR 72703
info@hotstuffchemicals.com

Order Phone: 1-866-628-9353

MISSION STATEMENT

Hot Stuff Chemicals is dedicated to giving our thousands of customers the best possible service when they order their products over the Internet. This includes safe and secure processing of your sensitive credit card information using the highest data encryption available today, fast processing of your order - usually within 48 hours.

GUARANTEE

We offer a 100% money back guarantee within 15 days with the following necessary exceptions:

All returns, other than shipping damaged goods or incorrect shipments, are subject to a 15% restocking fee. CUSTOMER MUST PAY FOR SHIPPING ON RETURNS. NO POSTAGE DUE RETURNS WILL BE ACCEPTED AND NO CREDITS WILL BE ISSUED FOR SHIPPING CHARGES. REFUSED SHIPMENTS WILL ALSO BE CHARGED 15% RE-STOCKING FEE AND WILL BE CREDITED LESS SHIPPING FEES.

Items must be returned 15 days from receipt of merchandise in its original packaging and original unused and resalable condition.